Raynet is a suitable CRM for small businesses focused on both B2B and B2C sales.

Pipedrive is a CRM built for small businesses with big ambitions as well as mid-sized companies. It excels in B2B sales or in more complex and longer B2C sales cycles (such as selling photovoltaic systems).

Raynet emphasizes client card views. Each object in the CRM opens in a new tab, allowing users to easily switch between them.

Pipedrive keeps its system as intuitive as possible, so users can learn to use it within a few hours. All information is displayed on a single page, where it can also be managed. This CRM guides salespeople to ensure they don't forget anything and continuously move each deal forward.

One of Raynet CRM’s standout features is its native integration with the commercial register, which prevents users from entering arbitrary company names. Another useful feature is versioning of individual customer quotes.

Pipedrive is the only CRM that offers automatic synchronization of email communication with a deal. Other handy features include the ability to create lead capture forms for websites or chatbots. Integration with the commercial register is available via a free extension.

Raynet is a more affordable CRM. You pay per user on a monthly or annual basis, with three available plans. Payment by invoice is subject to an administrative fee of CZK 59 (EUR 2,4).

Pipedrive offers five different plans with varying features. Most companies opt for the Professional plan. Payment is made per user per month. Like Raynet, Pipedrive offers a discount for annual billing. Payments can be made by card or invoice, and in Czech crowns or euros.

Raynet is a Czech tool, fully available in Czech. The license price includes support via phone, chat, or email, available Monday to Friday from 8AM to 4PM. Raynet also offers dozens of native integrations with Czech applications.

Pipedrive has been available in Czech since 2020, along with 21 other language versions. Support is available Monday to Friday from 8AM to 6PM via phone, chat, or email. Pipedrive includes built-in modules for email marketing and project management, and its marketplace features over 400 native integrations with global applications. For the Czech market, it also supports vocative case personalization in email communication.

Raynet offers built-in automation within the CRM. It allows users to automate sales processes. The base plan includes 50 automation runs; additional runs need to be purchased separately. Raynet AI can generate a summary of a client's history and suggest next steps.

Pipedrive offers advanced automation features, including email automation that reacts to replies—or the lack thereof. Automation runs are unlimited. In terms of AI, Pipedrive provides conversation summaries with clients, email draft generation, and newly added deal success probability scoring. This helps salespeople better prioritize their deals.