Raynet is a suitable CRM for small businesses focusing on both B2B and B2C business.

Pipedrive is a CRM for small businesses with big ambitions and medium-sized companies. It is strongest in B2B business or longer and more sophisticated B2C (for example, PV sales).

Raynet prides itself on displaying client cards. At the same time, each object in CRM opens in a new tab and you can switch between them.

Pipedrive tries to keep its system as intuitive as possible, so you can learn how to use it in a few hours. All the information is displayed on one page, which you can continue to work with. This CRM tries to guide the salesperson so that they don't forget anything and keep pushing the business case further.

A leading feature of Raynet CRM is the native connection to the commercial register. This will not let the trader set up any company name. Another handy feature is the versioning of individual offers for the customer.

Pipedrive is the only CRM that offers automatic synchronization of email communication to a business case. Another useful feature is the creation of enquiry forms for a website or chatbot. Connecting to the business registry is possible with an extension that is free.

Raynet is a cheaper CRM. You pay for each user of the system on a monthly or annual basis. Raynet offers a total of 3 plans. Payment by invoice is subject to an administration fee of 59 crowns.

Pipedrive offers a total of 5 plans that differ in features. Most often companies choose the Professional plan. It is paid per user per month. Like Raynet, Pipedrive offers a discount on annual billing. Payment can be made by card or invoice and in Czech crowns or euros.

Raynet is a Czech tool, so it is in Czech. The price of the license includes support Mon-Fri 8am-4pm by phone, chat or email. Raynet offers dozens of native connections to Czech applications.

Pipedrive is available in Czech and 21 other languages from 2020. Support is Mon-Fri 8am-6pm via phone, chat or email. Pipedrive offers an email marketing and project management module within its system, and over 400 native connections to global applications on its marketplace. For the Czech market there is also a 5th fall address for email communication of marketers.

Raynet offers automation directly in CRM. It is possible to automate business processes. It offers 50 runs of automation in the basic price, more have to be purchased. Raynet AI can generate a summary of client history and suggest next steps.

Pipedrive offers advanced automation, including automation of email communication and response or non-response. Automations have an unlimited number of runs. Within the AI, Pipedrive offers a summary of client communications, email draft generation and, now, determination of the probability of a successful close of a business case. This allows salespeople to better prioritize.